privacy policy
OUR COMMITMENT TO PRIVACY Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.
THE WAY WE USE INFORMATION We do not share information you provide about yourself with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to improve our services.
OUR COMMITMENT TO DATA SECURITY To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
OUR COMMITMENT TO CHILDREN'S PRIVACY Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
shipping
and handling
Enquiries Please call 0203 016 4998 or e-mail info@t-raid.com.
Making A Purchase Making a purchase is easy using our secure online ordering system, all the payments are processed through PayPal
Once you have bought an item from t-raid, you can choose to receive T-raid membership. You will receive your membership details with your first order and as a member you'll be entitled to discounts and special deals.
Refund Policy t-raid.com offers a 28 day no quibble returns policy. This means that if for any reason you are not totally satisfied with your purchase, we are happy to provide either an exchange or a refund, provided that items are returned in its original and unused condition. Simply return your order along with the wrapping (a covering note including your name, contact details and details of the problem would be nice) within 28 days of delivery. We will exchange it or offer you a refund. Unfortunately we cannot, offer this guarantee on goods that have been worn. This guarantee is in addition to your statutory rights which remain unaffected.
Shipping And Handling We will normally dispatch your order in less than 2 working days and we will always send orders out via recorded post unless asked otherwise. Goods ordered generally take between 2-10 working days to arrive depending on your location, but please allow up to 28 days.
There are no additional taxes on the prices shown, however, your own country's Customs may impose an import duty.
Stocking t-raid If you want your shop to stock T-raid products contact us for prices, terms and introductory special offers.
Security Our on-line orders are processed via PayPal who are recognized as one of the safest, best established on-line transaction companies.
Privacy Policy t-raid will NEVER disclose buyers information to third parties and any information you give to us is treated in confidence and with respect. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart.
Legal Every sale on the 't-raid' web site is deemed to be made and performed in the United Kingdom. The governing law of all such contracts shall be English law, and all parties submit to the exclusive jurisdiction of the English courts
ordering
Ordering Shopping in t-raid is easy, just shop around the site, adding items to your cart by clicking on the "add to cart" button next to the item you choose to buy
Important: In order to use the shopping cart feature it is necessary for your browser to accept cookies. Our cookie (apart from being delicious) is a harmless reference number that corresponds to your order. The number is meaningless, and it contains absolutely no information about you, your internet activities, e-mail, or anything else. The number has meaning only to the shopping cart system, and only while you are shopping on this site.
Payment all the payments are processed through PayPal. Your credit card will be debited in UK pounds Sterling and your credit card company will exchange it into your currency at the time of the transaction.Ê
Exchanges/Refunds If for any reason you are not totally satisfied with your purchase, we are happy to provide either an exchange or a refund, provided that items are returned in its original and unused condition. Simply return your order along with the wrapping (a covering note including your name, contact details and details of the problem would be nice) within 28 days of delivery. We will exchange it or offer you a refund. Unfortunately we cannot, however, offer this guarantee on goods that have been worn. This guarantee is in addition to your statutory rights which remain unaffected.
Timing & Dispatch Orders are normally posted within 2 working days (after receipt of payment). We will contact you soon after we receive your order with an expected delivery time.
UK orders are sent first class recorded delivery which takes around 2 days. All overseas orders are sent by Air Mail and the delivery times depend on destination and local mail service, however, as a guideline parcels to Europe average up to 7 days, outside Europe 7 to 14 days. t-raid uses Royal Mail air postal systems. All items are sent recorded and must be signed for to confirm receipt. Please note that we will not deliver to PO Box numbers.
Shipping costs per order:
UK - £3.00
European Union - £5.00
Rest of World - £10.00 (please be aware that your own country's Customs may impose an import duty for which t-raid can accept no responsibility.)
Packaging
UK and European Union - brown paper, t-raid's return address label
Rest of World - brown paper, t-raid's return address label, Customs declaration
Gift Wrapping If you are sending a present, we are happy to include your message and gift wrap your order appropriately. This service costs £2.50 and can be requested in your Shopping Cart.
terms
and conditions
General t-raid must receive payment of the whole of the price for any goods or services that you order before your order shall be deemed ready for acceptance. Acceptance of your order shall be signified by the sending of an e-mail to you at your e-mail address you provide on the order form. t-raid's acceptance of your order has the effect of bringing into existence a legally binding contract
Definitions In these terms and conditions: t-raid is a trade name of Raid Enterprises and when used in these conditions it includes any connected organisation that actually supplies goods ordered by you or any successor to that business; "working day" means every day of a calendar year apart from weekends and statutory and public holidays;"us" means t-raid and you together;"you" and "your" means the person ordering goods under these terms and conditions.
Price The prices payable for goods or services that you order are as set out on our Web site. Delivery charges are extra to the price quoted. Delivery to some locations may not be possible.
Our Refund Policy Our return policy is simple. You can return items purchased to t-raid, there may be a charge. A refund will be made when we receive the item at t-raid. We want you to be totally satisfied with every purchase you make from t-raid. It is our aim to offer value and quality. If for any reason you are not totally satisfied, simply return an item in its original and unused condition, along with the wrapping within 28 days of delivery. We will exchange it or offer you a refund. Unfortunately we cannot, however, offer this guarantee on goods that have been worn. This guarantee is in addition to your statutory rights which remain unaffected.
Availability If t-raid has insufficient stock to deliver the goods ordered by you, your credit card will be not be debited and t-raid will notify you by e-mail at the address given by you in your order form. t-raid will not be obliged to offer any additional compensation for disappointment suffered. If you order more than one item and one or more items are not in stock, your credit card will only be debited for the items that are in stock. In the unlikely event that any items are missing from your package, please contact t-raid.
Delivery Unless specifically agreed t-raid will only deliver goods ordered by you to the billing address of the credit card used to make the payment. Delivery will be made as soon as possible after your order has been accepted. Ownership of the goods you have ordered will pass to you on their being delivered to you or to the person you nominate and we have agreed to deliver to. Once goods have been delivered to you you hold them at your own risk and t-raid will not be liable for their loss or destruction. Please click here for more information on delivery.
Liability t-raid shall have no liability to you if the goods it delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity unless you notify it of the problem in writing at the t-raid contact address within 10 working days of their delivery. If you do not receive goods ordered by you within 30 days of the order date t-raid shall have no liability to you unless you notify t-raid in writing at the t-raid contact address of the non receipt within 40 days of the date on which you ordered the goods. t-raid's obligation in the event of damage, defect, incorrect quantity, non receipt or incorrect goods will be, at its option:
to make good any shortage or non-delivery, to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question. The method of refund being at the sole discretion of t-raid.
t-raid will not be liable to you for any indirect or consequential loss or damage arising out of any such occurrence and t-raid shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit t-raid's liability to you for any death or personal injury resulting from its negligence.
Force Majeure t-raid shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to the goods delivered that is caused by any event or circumstance beyond its reasonable control.
Colour Accuracy We have made every effort to display as accurately as possible the colours of the products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Please click here for further information on t-shirt sizes and colours.
Unenforceability If any part of these conditions is unenforceable (including any provision in which t-raid excludes its liability to you) the enforceability of any other part of these terms will not be affected.
Governing Law The contract between you and t-raid under which you have made your purchases it is agreed shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.
Disclaimer t-raid provides this site and makes no representations or warranties of any kind with respect to it or its contents and disclaims all such representations and warranties. In addition, t-raid makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of any information and graphics published therein. The contents of this site may contain technical inaccuracies or typographical errors. All liability of t-raid howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. Neither t-raid nor any of its employees or other representatives can accept any liability for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensation, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. It is agreed that t-raid shall have the right at any time, without the necessity to give notice, to revise any prices advertised. Orders in respect of goods and services advertised or offered on the site shall not form binding contractual relationships until expressly accepted by t-raid and are all subject to availability. Any losses incurred or sustained by users who transmit information by means of e-mail or other internet links shall, save where culpable negligence is proved, be borne solely and exclusively by that customer and in no event shall any such losses in whole or in part be borne by t-raid. The necessity for users to sign out on completion of their shopping when using public computers cannot be stressed more as t-raid cannot accept any liability flowing from such failure.
Copyright Permission is granted only to electronically copy and/or print in hard copy portions of this site for the sole purpose of placing an order with t-raid or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of t-raid is strictly prohibited. All design, text, graphics and the selection or arrangement thereof are the copyright of t-raid. Trade Marks: All trade marks, product names and company names or logos cited herein are the property of their respective owners
Entire Agreement These terms and conditions, together with the current t-raid web site prices, delivery details and t-raid contact details, set out the whole of the agreement relating to the supply of the goods to you by t-raid. These terms and conditions cannot be varied except in writing signed by a director of t-raid. In particular nothing said by any sales person or authorised representation on behalf of t-raid should be understood as a variation of these terms and conditions about the nature or quality of any goods offered for sale by t-raid. t-raid shall have no liability for any such representation being untrue or misleading.
t-shirt colours
and sizes